The Small to Medium Business (SMB) market is growing rapidly. Because of this businesses are looking towards Managed Service Providers for their IT support. The advantage of SMB’s using an MSP is that they can not only support their desktops, but their whole network. This leaves employees to focus on their day to day roles, rather than IT issues they may face.

One of the biggest benefits of using an MSP is that they can manage your network security. They can ensure your IT is not at risk from Ransomware and Crypto attacks. MSP’s work to put services in place to ensure your endpoint devices are protected. These tools are extremely effective in what they do. MSP’s work to protect:

  • Endpoint devices
  • Firewall
  • Patching
  • Backup
  • Training

You may not notice these services working, but they protect you from unseen attacks. For example, if you assume your current security is 97.50% effective, and your security services stop 1,000 security events per year, there is a risk of more than 2.5% risk of a security event affecting your system. Now change that to 10,000 security events. The risk of one of these affecting your system jumps to 25%!

Now imagine you didn’t have that protection in place. How secure would your system be?


MSP’s protect your business to deal with the following issues:

  • Establish a security strategy – make sure you understand what a risk is, how to avoid a risk, and how to prioritize risks
  • Understand the fallibility of your current protection – how do you know when protections are bypassed, what should your MSP be doing?
  • Understand how to work towards eliminating risk from your environment – make sure you have the right tools in place to cover security gaps, this can include delaying patches and understanding that humans make mistakes!
  • Understand the different levels of risk – an unrecognised risk can result in disruption to your business.